I'm not having a very good day and my customers are making it worse... it started off great... I went to the gym and learned the leg machines.. had a good workout and nice walk home.... amazing shower... it's the best part of the workout lol... anyway I get to work and everything goes to shit..... a perticularly stupid woman is on the phone and she is going on about her issue... we delve into the troubleshooting when all of a sudden the woman screeches.... I thought I said something wrong but it wasn't anything to do with me.... she proceeds to tell me that she lives in a jungle and that she....... has ....... ticks........ ummmmm.. what does one say to such a thing... she proceeded to describe the experience and that various other aspects of the ordeal such as getting rid of them.... I'm ignoring her at this point because I just dont wanna hear about this..... when she says ...."am I grossing you out?" no your just unbelievably entertaining lady..... anyway we finally get off the topic of conversation and somehow get through a bit of the steps.. nothing is working of course.... but then she says... "I'm not very brite" ..... umm duh.... but of course after saying this she proceeds to tell me that her daughter is a genious..... does she have a different mother?? whatever... it's very nearly time to get a new job...